Privacy Policy
Effective October 29, 2026
This notice explains how eTrust Solutions handles information submitted through this insurance inquiry page and its associated SMS program.
Information we collect
When you contact us, we receive the information you choose to provide, such as your name, phone number, email address, and message. Our messaging tools may also retain the date, source, and wording of your consent, your messaging preferences, and records of communications. The website and service providers may process technical information such as browser details and IP addresses to operate and protect the service.
Please do not submit medical information, Social Security numbers, bank details, or payment-card information through this inquiry page.
How we use it
- Respond to your insurance inquiry and related follow-up requests.
- Arrange appointments and provide confirmations and reminders.
- Record and honor SMS consent, opt-out requests, and support requests.
- Maintain the service, prevent misuse, and comply with applicable obligations.
Mobile information and SMS consent
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Text-message opt-in data and consent are not sold or provided to third parties for their own use. Providers that deliver our messages or support our customers may process information only as needed to provide those services to eTrust Solutions.
Service providers and required disclosures
We use GoHighLevel/LeadConnector and its messaging service providers to operate the inquiry widget, retain contact and consent records, and manage communications. Hosting providers help deliver this website. We may also disclose information when required by law or necessary to protect the security of the service. These operational disclosures do not authorize third-party marketing with your mobile information or SMS consent.
Your choices
You can contact us by email without consenting to SMS. If you have opted in, reply STOP to any message to unsubscribe. A final confirmation may be sent. Reply HELP for assistance or email careers@etrustfinancialgroup.com.
You may request access to, correction of, or deletion of your information by contacting that email. We may need to verify your request and retain certain records, including consent and opt-out records, to honor your preferences and meet applicable obligations.
Retention and security
We retain inquiry and communication records as needed for the purposes described here, applicable recordkeeping requirements, and resolution of disputes. We use reasonable safeguards for the information we process; no method of online transmission or storage is completely secure.
Changes and contact
We will update the effective date when this notice changes. For privacy questions, contact eTrust Solutions at careers@etrustfinancialgroup.com.
See our SMS Terms & Conditions for details about the messaging program.